Legal notice

distributor

WTG Co., Ltd.

Operation manager

趙 偉

address

604-0835
Sunny Forest Building 4F, 219 Takamiya-cho, Nakagyo-ku, Kyoto

telephone number

06-7410-3718

mail address

wtg_hrb@163.com

payment method

Payment methods are credit card, PayPal・ AliPay、WechatPay. The payment method cannot be changed after the order is completed.



Credit card payment: Visa, Mastercard, American Express, JCB are available. Please check the contract status (limit amount, number of contracted payments, card number, etc.) before using.


Payment deadline

The withdrawal date and the number of contracted payments will vary depending on the type of credit card and contract details, so please check with your credit card company for details.

Delivery time

Unless otherwise specified, we will ship within 2 to 3 business days after receiving your order. During Golden Week, Obon, and year-end and New Year holidays, the product will be delivered in about a week after the order is placed.

When ordering, you can specify the desired delivery date from 7 days to 30 days after the order date.


About returns and exchanges

About returns due to our reason

When the product arrives, please be sure to check the contents immediately. The appearance is inspected at the time of shipment, but you can't tell if the sake has changed unless you open it. If you have any problems, please feel free to contact us. We will take responsibility and respond from the customer's point of view.


If there is a reason for returning the product, please contact us by email wtg1806@163.com first.


About return shipping

The customer will be responsible for returning the product due to customer's convenience. If the product is defective, we will bear the cost.